When your best friends run (headfirst) into trouble, snags a paw, or gulps up something they shouldn’t have, we’ll be there to help pick up the cost of their care.
When the average cost of medical treatments can add up over a cat or dog's lifetime, we reckon we're a pretty good pal to have on your side. Especially in a pinch!
Great coverage, no matter the budget
No need to worry about which plan to pick. Plus, as an association member, you may get up to 15% off!
You just need to tweak the limit, co-pay and deductible to suit you, and we’ll cover pretty much any problem your pet has while covered.
We can pay back up to 100% of each claim, and our plans are backed up by Zurich American Insurance Company and American Zurich Insurance Company – so you know you’re in safe hands.
Treatment for accidents and illnesses, chronic conditions, swallowed objects and more – plus the cost of prescription medicines to get your pet on the road to recovery.
And if you take out our optional wellness plan, we’ll help you pay for routine care like vaccinations and check-ups throughout the year.
Once your plan is up and running, making a claim is easy.
No problem. We’ve answered some of the most common questions we get asked below.
Who can take out a plan?
How much does it cost?
What are the plan limits?
I’d like to know a bit more about your wellness plan
When can I enroll?
What if my cat or dog has a problem today?
Do I have to use certain vets?
Do I need to ask before I go to the vet?
How long does it take to pay claims?
What if I move jobs, or stop working?
Will my plan end once my pet gets to a certain age?
Do I need to show you my pet’s medical records for a quote?
What’s not covered?
The main things which aren’t covered are hip dysplasia and cruciate ligament problems. In the first 12 months of your pet’s plan, these aren’t covered – but after that, they’re covered like any other condition.
Pre-existing conditions – conditions your pet has when the plan is taken out, or has had in the past – also aren’t covered.
I don’t know my pet’s age…
What happens at renewal?
And what if I need a hand with something?